Our Policy
Sneh Resort, located at Kasarsai Dam, Hinjawadi Kasarsai Road, Kusgaon P.M., Pune, Maharashtra 410506, India, respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect through our website, how we use it, how we protect it, and the choices available to you when you visit or interact with our website.
Website: https://snehresort.com/
By using our website, submitting an enquiry, making a booking, or otherwise providing your information to us, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Sneh Resort is a hospitality and leisure destination located near Kasarsai Dam, Pune. We offer resort stays, one-day picnic packages, activities and adventure experiences, events, weddings, corporate outings, and other hospitality services.
Our website address is:
For privacy-related questions or requests, you can contact us at:
Email: sales@snehresort.com
Phone: +91 80092 52008 / +91 80098 02009 / +91 80098 96009
Address:
Sneh Resort
Kasarsai Dam, Hinjawadi Kasarsai Road,
Kusgaon P.M., Pune, Maharashtra 410506, India.
2. Information We Collect
Depending on how you use our website, we may collect information such as:
Name
Mobile or telephone number
Email address
Booking or enquiry details
Number of guests
Preferred date of visit or stay
Information submitted through contact, enquiry, booking, or other forms
Messages or other information you voluntarily provide to us
Technical information such as IP address, browser type, device type, and operating system
Website usage information, where applicable
Information required to process or manage your booking or enquiry
We only request information that is reasonably necessary to provide our services, respond to enquiries, process bookings, improve our website, or communicate with you.
3. How We Use Your Information
We may use the information we collect to:
Respond to enquiries and requests
Confirm and manage bookings
Provide information about our packages, accommodation, activities, events, and services
Communicate with you regarding your booking or enquiry
Contact you regarding changes, confirmations, or important service information
Improve our website, services, and guest experience
Prevent spam, fraud, misuse, and unauthorized activity
Maintain website security
Comply with applicable legal and regulatory requirements
Maintain business and booking records
Send promotional or marketing communications where permitted and where appropriate
We do not use your personal information for purposes unrelated to the operation and improvement of our services unless permitted by applicable law or you have otherwise provided consent.
4. Contact and Enquiry Forms
When you submit information through a contact or enquiry form on our website, we may collect the information entered into that form, including your name, phone number, email address, and message.
This information is used to respond to your enquiry, provide requested information, assist with bookings, and communicate with you regarding Sneh Resort services.
We may retain enquiry information for an appropriate period for customer service, record-keeping, business, legal, or administrative purposes.
5. Booking Information
If you make a booking or request information about a booking, we may collect information necessary to process and manage your reservation.
This may include your name, contact details, booking dates, number of guests, accommodation or package preferences, and other information necessary to fulfil your booking.
Where payments or other transactions are handled through third-party payment or booking providers, those providers may process your information according to their own privacy policies and terms.
6. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, improve website performance, understand website usage, and provide a better browsing experience.
Cookies are small text files stored on your device by your web browser.
Some cookies may be necessary for the website to function correctly, while others may be used for analytics, functionality, or other website features.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
If you submit information through a form or interact with specific website features, additional cookies may be used depending on the technology supporting those features.
7. Website Security and Spam Protection
We may use automated security and spam-detection services to protect our website and forms from spam, abuse, fraudulent submissions, and other malicious activity.
These services may process technical information such as IP address, browser information, device information, and interaction data in accordance with their respective privacy policies.
8. Media
If you upload images or other media to the website, you should avoid uploading files containing embedded location information, such as GPS information contained in EXIF metadata, unless you intend to share that information.
Visitors may potentially download publicly accessible media and extract metadata contained within those files.
9. Embedded Content From Other Websites
Pages on our website may include embedded content such as videos, images, maps, social media content, articles, or other third-party content.
Embedded content from other websites may behave in the same way as if you had visited the third-party website directly.
These third-party websites may collect information about you, use cookies or similar technologies, embed additional tracking, and monitor your interaction with their content.
Sneh Resort does not control the privacy practices of third-party websites. We recommend reviewing the privacy policies of those third-party services before interacting with their embedded content.
10. Who We Share Your Data With
We may share personal information only where reasonably necessary to operate our business and provide our services.
This may include sharing information with:
Authorized Sneh Resort employees and personnel
Service providers who assist us with website hosting, maintenance, security, communication, booking, payment processing, or other business operations
Third-party services used to protect the website from spam or abuse
Professional advisers, where necessary
Government authorities or law-enforcement agencies where required by applicable law
Other parties where disclosure is necessary to protect our legal rights, safety, property, guests, or website
We do not intend to sell your personal information to third parties.
Where third-party service providers process personal information on our behalf, they may only use that information as necessary to provide their services or as otherwise permitted by applicable law.
11. How Long We Retain Your Data
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on:
The purpose for which the information was collected
Whether you have made a booking or enquiry
Our business and administrative requirements
Applicable legal, tax, accounting, or regulatory requirements
The need to resolve disputes or enforce agreements
Security and fraud-prevention requirements
Booking, enquiry, transaction, and other business records may therefore be retained for an appropriate period even after your interaction with the website has ended.
12. Your Rights Over Your Personal Data
Depending on applicable law, you may have rights relating to your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally permitted
Request restriction of certain processing
Object to certain uses of your information
Withdraw consent where processing is based on consent
Request information about how your personal information is being used
Some information may need to be retained where we are legally required or otherwise permitted to do so.
To make a privacy-related request, contact us using the details provided below.
13. Where Your Data Is Sent
Information submitted through website forms may be processed by Sneh Resort and by service providers used to operate, secure, maintain, or support the website.
Visitor submissions may also be checked through automated spam-detection or security services.
Depending on the services used by the website, some information may be processed or stored on servers located outside India. Where applicable, such processing will be subject to the relevant provider’s terms and privacy practices and applicable law.
14. Children’s Privacy
Our website is intended for general audiences and is not specifically directed toward children.
We do not knowingly collect personal information from children for purposes unrelated to providing our services.
Parents or guardians who believe that a child has provided personal information to us may contact us and request appropriate action, subject to applicable law.
15. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
16. Third-Party Websites and Services
Our website may contain links to external websites, booking services, social media platforms, maps, payment providers, or other third-party services.
Once you leave our website or interact with a third-party service, that third party’s privacy policy and terms may apply.
Sneh Resort is not responsible for the privacy practices, content, security, or policies of third-party websites or services.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal requirements, or business practices.
When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy.
We encourage visitors to review this page periodically to stay informed about how we handle personal information.
18. Contact Us
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us.
Sneh Resort
Kasarsai Dam, Hinjawadi Kasarsai Road,
Kusgaon P.M., Pune, Maharashtra 410506, India
Phone:
+91 80092 52008
+91 80098 02009
+91 80098 96009
Email: sales@snehresort.com